Frequently Asked Questions
Is gratuity required?
Gratuity is never expected or required, but is appreciated. However, if tipping determines the affordability of the treatment I would much rather you recommend Rest Ritual or leave a review, as it is the best gift we could receive!
What is your cancellation policy?
We request the courtesy of a 24-hour notice if you need to cancel or reschedule your appointment (emergencies and *illness excepted). This allows us to reschedule the time for other valued clients. All cancellations received without at least 24-hour notice will be subject to a fee of the total cost of the appointment.
* Massage/Bodywork is not appropriate at any time for infectious or contagious illnesses. Amid the uncertainty of COVID-19, please exercise additional caution. If you are ill for any reason, we prefer you reschedule your appointment. We do not charge for cancellations due to illness. Please notify us as soon as possible, preferably 24 hours. We will, however, charge for no-shows.
Why am I told to drink plenty of water before/after bodywork?
Muscle cramps can often be prevented by measures such as adequate hydration. If your body is low on water, the metabolic waste that is passed into the lymph system may attempt to resettle and give you that feeling of being sore or dizzy, or even leave you with a headache.
What do I wear to my appointment?
Dress comfortably, something you can move freely in and not feel restricted. Depending on what treatment type, it is up to each individual to undress down to their comfort level. Only the area of the body that is being worked on will be exposed. Draping of the body will be smooth and seamless and won't interrupt the flow of the massage. It is important to me to provide a safe and sacred space for you to feel completely comfortable. Craniosacral Therapy appointments you will be fully dressed. Combo sessions of deep tissue massage and CST may require you to undress but your body will always be protected by sheets and a blanket.
That being said, if at any time I feel uncomfortable in the session due to inappropriate behavior, I have the right to cancel the session immediately and you will be charged in full for the session.